Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
We specialize in designer shoes and clothing, offering carefully curated, high-quality pieces at unbeatable outlet prices. Fashion meets affordability in our boutique.
New with original packaging and labels: Item is unused and comes with the original box or tags.
New without original packaging and labels: Item is unused but may not include the original box or tags.
We currently ship to Lithuania, Latvia, and Estonia. For international orders, contact us at info@dnkoutlet.com and we’ll do our best to help.
Lithuania: 1–2 business days
Latvia & Estonia: 2–3 business days
Note: Delivery times may vary slightly due to courier schedules.
LP Express lockers (Lithuania): €2.19
DPD lockers (Lithuania): €2.49
Omniva lockers (LT, LV, EE): from €2.60
Exact delivery fees are shown at checkout based on weight and location.
We cover it if the item is incorrect, defective, or damaged.
You cover it if returning due to a change of mind, size, or color.
If your order is returned to us due to non-collection:
You’ll receive a refund for the product (delivery fees are non-refundable)
Re-shipment is possible, but a new delivery fee applies
Email us at info@dnkoutlet.com with:
Your order number
The item(s) you wish to return
(Optional) Reason for return
We’ll guide you through the process and provide the return address.